The questions funeral directors ask most often. If yours isn't here, email [email protected].
No. We do not generate or animate the deceased's voice under any circumstance, including with explicit family consent. This is a hard product-scope limit driven by ethics (the deepfake-of-deceased framing the industry is rightly cautious about) and emerging regulation (the federal NO FAKES Act and state laws like Tennessee's ELVIS Act). The product is photo-animation only — soft breath and held warmth on still photographs.
The minimum that brings a photograph to life without being uncanny. Soft, even breath. A gentle held expression. We never animate a smile that wasn't in the photo, never invent eye movement that wasn't there, never have the person speak or laugh. The visual reference is Apple's Live Photos, not a "deepfake."
30 to 50 photographs, ideally chronological — childhood, young adult, mid-life, recent, plus the everyday in-between shots. Phone snapshots of physical photo prints are fine; we'll enhance lighting, color, and clarity. If the family is closer to 25 or pushing 60, talk to us — we can work either way.
The primary deliverable is a 6–8 minute service-length render — sized for projection during the memorial service, which is the industry-standard slot. Every order also ships with a 60–90 second 9:16 vertical sharing companion, built from the same photo set, that families can pass around on phones afterward. The sharing version is included free; you don't pick one or the other.
24 hours from the moment we have the photos and basics. We try to deliver on Friday for families with weekend services and overnight for families with weekday services.
That's your decision. We charge the funeral home a flat $99 wholesale rate per video. Most funeral homes retail to families at $249–$299, which lands a 60–67% gross margin — comparable to a traditional tribute video package, and at a service-length deliverable rather than a 90-second short.
Early drafts of this product included a higher-priced tier that trained a custom AI model on the deceased's face to enforce identity consistency across life stages. We dropped that tier in May 2026 — when funeral homes supply real family photographs, identity consistency comes from the photos themselves. The custom-training step was solving a problem that doesn't exist in production. One product, one price, one quote. The voice-clone tier remains explicitly deferred, separately, on regulatory and ethical grounds.
Full refund and we delete the file from our systems. No questions, no friction. We'd rather refund than ship a memorial the family isn't happy with — reputation in this industry is everything, and ours starts at zero.
Revisions are included free within 48 hours of delivery. Most renders don't need one; the most common ask is swapping the music preset or re-ordering a photo. We'd rather absorb the occasional revision than have funeral homes hesitate to ask.
No. We deliver an MP4 file plus a private streaming link that's good for 30 days, then we delete the file from our delivery server. You give the family whatever delivery method fits your funeral home — a USB drive, an embed on your tribute page, a private link. The video is theirs to keep.
Paid videos do not. Free samples have a small, subtle "lifeframe.studio — sample" mark in a corner, removed in the paid render. You can also opt-in to add your funeral home's logo as a corner overlay — no charge.
Yes — with the family's permission. The video is theirs (and the funeral home's, per your service agreement with the family). We don't claim any rights to it. If a family wants their finished tribute hosted on your funeral home website indefinitely, that's between you and them.
The primary deliverable is 16:9 horizontal (1920×1080 at 24fps), sized for service-room TVs and projectors — that's the format funeral memorial slideshows have historically used during the service itself. Every order also includes a 60–90 second 9:16 vertical sharing companion built from the same photo set, so the family has something to pass around on phones in the days after the service. Both formats come with every order; no upcharge.
Four ways. (1) Subtle motion. Tukios automates a Ken Burns-style slideshow — pan and zoom over still photos. We add gentle, lifelike motion to each photograph itself: a soft breath, a held warmth. (2) Service-length deliverable. A real 6–8 minute render sized for in-service projection, not a short. (3) Dignity-positioned. Explicit no-voice-clone, no-invented-expression product-scope limits — written into the terms, not just the marketing copy. (4) Per-render, not bundled. We're not a website-hosting platform you have to sign up for. You pay $99 per delivered video, period. We charge more than Tukios per video; we deliver something they don't.
No. The founder is an independent technologist who built the underlying video pipeline and has chosen to serve funeral homes specifically because the alternative AI memorial products (DTC consumer apps, voice-clone services, "deadbot" experiments) are putting the industry's reputation at risk. The product's dignity constraints are explicit. See About for the longer version.
HIPAA doesn't apply to Lifeframe Studio. We are not a covered entity or a business associate of one. We handle family-supplied photographs and biographical text — not protected health information. We do, however, follow the practical equivalent: no third-party data sharing, files deleted on request, encrypted in transit. See our privacy policy.
The studio is an independent US-based operation. We're not a Carlyle/Vista-backed multinational and we're not a venture-backed startup. We're a small, dignity-first vendor with one job: a tribute video the family is grateful for. See contact for our address.